Frequently Asked Questions

We are open Tuesday - Friday 7am - 3pm and Saturday 8am - Midday. Our bakery is closed on Sundays, however we still offer delivery on this day. Please bear in mind that during quiet periods we may close early.

You can email us:

Click here for general enquiries.

Click here for custom cake enquiries.

Click here for wedding cake enquiries.

Call us at 01273 093 030

We require 2 days' notice. However, you can order several months in advance. In any case, you can choose the delivery/collection time at the checkout. If you need a cake at short notice, get in touch and we'll see what we can do.

For wedding cakes, we recommend ordering at least 3 months in advance. However, depending on how busy we are, we may have availability at much shorter notice.

Brownies can be ordered for next-day delivery. Delivery for brownies is available Wednesday, Thursday, Friday, and Saturday. However, you can also choose a delivery date several months in advance.

We recommend storing your cake or brownies in the fridge and taking them out a few hours before you plan to serve them to allow them to come up to room temperature.

All our cakes will keep for 5 days after delivery/collection, with the exception of cakes containing fresh fruit, which should be eaten within 2 days.

Our brownies will also keep for around 5 days and will have a "use by" date on the box.

You may, for any reason, cancel or postpone your order. A full refund will be given for cancellations made up to 5 days before your order is due. Cancellations made within 5 days of your order due date will not be refunded.

We offer FREE delivery on all orders over £40 to the majority of Sussex, click here to see our delivery postcodes.

We also offer nationwide delivery for our brownies.

You will be able to choose a delivery/collection date at the checkout when you place your order.

For Cakes: After choosing your delivery date, you will either be able to choose our free all-day delivery or a paid-for delivery time of your choosing. If you choose the free delivery option, you will receive an email and SMS the day before with your allocated delivery time slot.

For Brownies: We use Royal Mail for brownie delivery. We offer 2 options, guaranteed and 1st class. Guaranteed delivery will be delivered before 1pm, while 1st class can be any time between 8am and 6pm.

You can collect any of our products, including wedding cakes from our Hove bakery.

You will be able to choose a collection time when you place your order. It is important that you collect as close to this time as possible as we may either be closed or still preparing your order.